Shipping Rates
Delivery takes between 4-6 weeks to any location worldwide. Shipping prices are calculated based on location and volume of flooring ordered.
- United Kingdom: From £23.99
- Europe: From £40.80
- North America: From £44.00
- Rest of Word: From £54.00
Returns
- You have the right to cancel a product or services (customisations of print or design) within seven working days, provided that the services agreed within the contract have not already started.
- If your flooring arrives and there is a problem, simply contact our team as soon as you can and we will find a resolution for you. We will request images of your flooring in order to make an initial assessment, please send these to [email protected]. Please note that once flooring has been installed we can’t accept any returns.
- As our products are custom made to for each customer, we’re unable to have goods returned to us because of a change of mind or plan or variance in colour. This is because we cannot re-use anything we produce.
- Any products or services with apparent defects caused by Atrafloor will be replaced or refunded. This is only applicable prior to installation as the flooring must be returned.
- Under no circumstances can we compensate installation fees from third parties or take responsibility for installation errors.
